What We’ve Got Here . . .

Communication Failures and How to Avoid Them

You’ve probably heard someone change the tone of their voice and say, “What we’ve got here is a failure to communicate.” It’s an oft-quoted line from the 1967 film Cold Hand Luke. It’s a mood lightening way people will acknowledge that a breakdown in communication has occurred.


Putting the Right People in the Right Place

Rudolph Giuliani is probably best known for being the mayor of New York during the attacks of 9/11, and his response during the events of 9/11 and the weeks that followed are an example of the leadership practices he put in place early on as mayor. Giuliani wrote in his book Leadership that one of the most important things a leader can do is learn the strengths of the people who work for him and then put people in a position where their strengths can be used to their fullest ability.


Your Effectiveness Comes From Your Team

Steps to Effective Delegation

You have way too much on your plate not to delegate. You’re a busy manager with a lot of responsibilities. You know that delegating is one of the most critical skills for any manager to develop. You tried to delegate, and you found that you weren’t really sure what you were doing. You’re not the first leader to try delegating and realize you don’t know what you’re doing.


Leadership Begins with Training Your Staff

How to get the best from your team

Over the years, I have seen both large and small organizations hire new employees only to see them leave because the employee didn’t know what was expected of them.  As leaders, we need to do a better job of training our new employees so they have a better idea of what of what is needed and wanted.


Leftover Leadership

A few years ago, I was in Miami with a group of people from college. After dinner, we headed to one of the malls. As we were walking into the mall, several people were panhandling on the walkway. A few of us gave them some cash, and those of us with leftovers from dinner gave them our food. This seemed like a good idea at the time, but I have to ask myself now if I’m really showing compassion to those in need by giving them my leftovers. Moreover, as a leader, I have to ask myself if I’m giving my people my leadership leftovers.